A Community-Based Medical School for the 21st Century

HCAP 23-24

UCR Health Clinical & Administrative Program (CAP)


The UCR Health Clinical & Administrative Program is an internship for pre-health students looking for a combination of clinical and administrative experience. Ideal candidates are professional, reliable, punctual and have an interest in healthcare.

This is a non-paid internship, but includes professional development opportunities, clinical exposure, and hands-on administrative experience.

The application cycle for the 2024-2025 academic year is now OPEN! The deadline to apply is Tuesday, April 30, 2024 at 11:59 pm. The application and other information can be found here.

For questions, please email UCR-Health-CAP@medsch.ucr.edu. You may also visit our Instagram page.

UCR Health CAP Information Session

CAP Leadership

Staff Advisors

Krystal Rivas
Director of Ambulatory Operations, UCR Health

Student Leadership

Director: Leo Chan
Associate Director: Kaitlyn Han
Clinical Lead: Mariam Bedrossian
Administrative Lead: Hasan Ismail
Operations Lead: Arnav Kacker
Promotions Lead: Erin Ku


Interns will assist the UCR Health staff in the following areas.

Clinical Departments

Multispecialty Clinic

  • Family Medicine
  • Internal Medicine
  • Pediatrics
  • Pain management
  • Endocrine
  • Neurology

Administrative Departments

Billing & Finance

  • Reconcile surgeries
  • Surgery operation reports

Compliance Advisory Services

  • Compliance Advisory Services website
  • Compliance blog and newsletter


  • Digital website & newsletter
  • Physician profiles & social media platforms

Project Management

  • Keeping track of action items for UCR Health.
  • Assisting with process mapping and taking minutes

Quality Outcomes

  • COVID-19 drive through testing
  • Flu vaccine & credentials

Medical Education

Medical Student Support and Wellness

  • Creating event flyers, wellness handouts, and Instagram wellness content.
  • Monitoring and developing wellness challenges and forms.

Medical Student Life

  • Categorizing spreadsheets, proofreading documents, and helping with PowerPoints.
  • Helping with minor event duties.

Student Affairs Leadership

  • Work with the Associate Dean for Student Affairs on developing a proposal/presentation for (1) EAP, (2) inclusion of community college students in existing admissions progress, or (3) partnership in developing an Indigenous Health internship program.

Academic Success

  • Creating forms of tutor usage and assisting with content creation.

Pathway Programs

  • Assist in developing proposals for speaker series for Pathway Program participants to promote PD, opportunities during “gap” years.
  • Assist in developing proposals for alumni network (gathering testimonials and stories).

Standardized Patients (Center for Simulated Patient Care)

  • Standardized Patients (SPs) = Trained actors portraying patients.
  • Supporting department in improving medical student curriculum.
  • Helping supply patient rooms.
  • Observing medical students as they practice examining patients.

Simulation Lab (Center for Simulated Patient Care)

  • Standardized Patients (SPs) = Trained actors portraying patients.
  • Work on projects designed to explore the diverse aspects of medical education via participation as an SP.

Responsibilities and Requirements


  • Minimum of six (6) hours per week from June 2024 - June 2025
  • Reliable transportation to the clinical & administrative offices


  • Full-time UCR undergraduate student
  • Cumulative GPA of 3.0 or higher
  • Strong interest in pursuing a career in and learning about all aspects of healthcare
  • All majors are welcome to apply


  • Networking with healthcare professionals
  • Clinical & patient exposure
  • Professional growth & career development
  • UCR SOM Pathway Affiliate Program
  • Experience with EPIC electronic medical records
  • Shadowing program with UCR Health

Clinical Responsibilities

  • Scanning referrals, patient information, & insurance verification
  • Calling, scheduling, & registering patients
  • Room turnovers
  • Other duties as assigned

Administrative Responsibilities

  • Work under UC Path staff
  • Create measurements for clinical projects & tableau reports
  • Create workflows/protocols/ compliance work plans
  • Pull face sheets reports for surgeries
  • Scan paper batches and file
  • Auditing
  • Other duties as assigned